Here’s
something funny about first-time entrepreneurs. Even though they dream about
making all the big decisions as boss of their own enterprise, when the time
comes to recruit first teammates, they compromise. It’s true. Instead of
seeking out a fabulous fit for their organization, they settle for the first
person who “is available” and expresses enthusiasm for the startup mission.
The
reason why startup entrepreneurs have a difficult time finding good people is
they don’t try that hard.
Here
are five considerations to help you hire the employee of your dreams.
1.
Hire desired skills. Startup entrepreneurs are prone to hire an unqualified
employee because the job candidate claims to be a “fast learner.” This kind of
enthusiasm may work for larger companies with extensive training resources, but
not for budget-starved startups.
Employees
who are asked to do something they’ve never done before are likely to make
beginner’s mistakes that will cost your company precious capital and time. The
best way to avoid avoidable problems is to hire employees who have already
“been there and done that.”
If,
for example, your company needs proposal writing assistance for a Small
Business Innovation Research (SBIR) government grant, don’t just hire any kind
of writer to do this important work. Search for a grant writer who has prepared
several SBIR proposals in recent years. Then, favor applicants whose proposals
turned into grant awards. I’d always rather pay more to people who know what
they are doing, than less to people who don’t.
2.
Hire relevant experience. Desired work experience should be defined not in
terms of years, but rather in terms of specific work achievements. Just because
a biochemist has, for example, 10 years of work experience doesn’t mean that
the previous work accomplishments line up well with your company’s operating
needs.
Another
way to define work experience is in terms of work environment. A marketing
manager who managed promotion campaigns for a well-established, big-budget
corporation may flounder when asked to conceive and implement promotional
campaigns for a cash-poor startup. As you review candidates, pay attention to
work histories in which applicants were required to perform with little
managerial supervision and team assistance. I also like to hire compulsive
organizers who are happy to create systems for an emerging enterprise.
3.
Hire competitive drive. Let’s face it — all startups have to compete
aggressively for customers. So doesn’t it make sense to hire employees who
thrive in a competitive work environment? Great startup employees embrace
competitive challenges, hate losing clients to competitors and are highly
motivated to exceed work goals. During interviews with prospective employees,
ask about sports interests and other personal and professional activities that
involve achievement under pressure. Prospective employees who dislike
fast-paced competition probably won’t be happy working for your new company.
4.
Hire persistence. With hiring criteria that emphasize competitive drive, should
entrepreneurs favor job applicants who say they “have a long history of
winning” in everything they set out to do? Not necessarily. Great startup
employees adapt well to shifting priorities and don’t get easily discouraged
from unexpected setbacks. Ask prospective employees how they handled career
disappointments. Also, invest extra time into talking with prior bosses about a
job candidate’s ability to manage frustration in a work setting. Simply stated,
all startups need determined problem-solvers, not toxic finger-pointers.
5.
Test performance. I’m a fan of long probation periods for recent hires in small
businesses. If a new employee doesn’t fit in with the company rhythm or perform
well during the first few months on the job, don’t delay in discussing your
dissatisfaction. Another low-risk way to test prospective employee abilities is
to create a project that can be completed as an independent contractor.
Here’s
one last tip. I find that the most productive way to quickly sort through
resumes, online or offline, is to have your written job criteria list on hand.
If a candidate doesn’t meet your top three criteria for experience and
expertise, then discard the person’s resume and move on. Hiring decisions are
easy. It all comes down to this: If your game is football, don’t hire (and pay
top cash for) the trophy-winning polo player.
Cheers
Akash Poddar